Who we are
Suggested text: Our website address is: https://meantech.co.za.
Comments
We love hearing what you think! When you leave a comment or product review, we collect the data shown in the comments form, plus your IP address and browser user agent string to help filter out spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to display your profile picture next to your comment. (You can view the Gravatar service privacy policy here: https://automattic.com/privacy/).
If you leave a comment, the comment and its metadata are retained indefinitely. This lets us automatically recognize and approve any follow-up comments from you, so we don’t hold them up in a moderation queue.
Media
If you upload images (for example, product reviews or profile photos), please be mindful of embedded location data (EXIF GPS). Visitors to our website could download these images and extract that location data. We recommend removing location data before uploading photos—we’re an online grocer, not a spy agency.
Cookies
Our Approach to Cookies: We use cookies to make your online shopping experience smoother—not to be creepy.
To Keep Things Simple: We use a temporary cookie when you visit our login page to check if your browser accepts them. It contains no personal data and is deleted when you close your browser.
To Save You Time: If you leave a comment or review, you can opt-in to save your name and email in a cookie for one year. This means you won’t have to fill in your details every time you want to share your thoughts on that amazing heirloom tomato.
For Your Convenience: When you log into your customer account, we set a few cookies to remember your login details for two days and your screen preferences for a year. If you choose “Remember Me,” your login will last for two weeks. When you log out, these specific cookies are removed.
Embedded content from other websites
Articles and product descriptions on this site may occasionally include content embedded from other websites (like videos, images, or articles). This embedded content behaves in the exact same way as if you had visited the other website directly.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to their site.
Who we share your data with
We keep your data secure and do not sell it. The only necessary time your data is shared is to facilitate core functions:
Spam Screening: Visitor comments may be checked through an automated spam detection service.
Password Resets: If you request a password reset, your IP address is included in the reset email to confirm your identity.
How long we retain your data
We only keep your information for as long as it’s necessary for us to serve you:
Customer Accounts: For any users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (the only thing you can’t change is your username—sorry, we’re not miracle workers). Website administrators can also see and edit that information to assist with service issues.
Comments and Reviews: Retained indefinitely to allow us to approve your follow-up comments instantly.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
You have full control over your personal data on our site:
Request Erasure: You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes (for example, keeping a record of your past orders for tax purposes).
Request an Export: If you have an account or have left comments, you can request to receive an exported file of the personal data we hold about you.
